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Nokia IntelliSync

July 27, 2008

I took a look at a fellow – and more experienced – bloggists’ post over at E71 Fanatics. He’s got some VERY informative posts on all things E71 (a future purchase), yet I found this particular post on “Is Nokia Cutting Ties With RIM’s Blackberry Connect?” interesting.

For those that do not know yet, RIM’s BlackBerry Connect (and BlackBerry Suite for MS Windows Mobile Professional devices) is a software that runs an many different platforms allowing them to be integrated & rely on the RIM infrastructure in the corporate world. It allows for security of the device (password encrypted access with timed lock out), Remote Wipe, Corporate email synchronization, PIM synchronization, and GAL functions on the corporate server BES (BlackBerry Enterprise Server). Many corporations use BES on 3 of the major platforms: Microsoft’s Exchange Server, IBM’s Lotus Domino Server, and finally Novell’s GroupWise Server. There are many reasons why corporations choose their brand of corporate Email/PIM solution; and this is where RIM’s BES is so compelling – its not just mobile Corporate Email that everyone keeps thinking & posting about. Its about mobile access to the GAL, Free/Busy Calendar Lookup, Corporate Intranet Access, Corporate Ticketing & CRM management (be it CRM, Remedy, etc), and finally Corporate Server access & administration (along with BES Administration)! This is the power that the BES belt holds up for RIM. Security is at a prime on the BES and everything with it behind the corporate firewall, yet the bonus is the BlackBerry Handheld’s that allow for seamless integration.

Ok so now you know about RIM’s strengths. Now you need to look at its weakness’. BES is only needed to the corporate world, along with the majority if not ALL their handsets & applications. Only the Bold will have stereo speakers, and Divx video codec support, along with the ability for GPS, WiFi together with 3G radio. This is something N-Series or E-Series devices have offered (most of them) for many years. Now there are a number of consumer applications for the BlackBerry platform (J2ME based & RIMlets) but their still aimed at the corporate user off duty or out of the office in mind. You cannot install/run applications off the MicroSD card, yet alone save maps that the built-in GPS can use (allowing for faster map route loading). Add to that video editing, blogging apps (FaceBook excluded), file sharing (1 exists but it pales in functionality vs S60), or other apps that consumers want.

It is well known that Exchange Server commands more than 50% of the corporate Email/PIM/Remote access market, so using Nokia’s Mail For Exchange for push email or corporate sync will be sufficient for those simple basic needs. If you want more functionality closure to BES then Look towards RoadSync app for your E-Series/N-Series for Push Email & Synch PIM on Exchange Server. Another of RIM’s BES competitors is well known GoodLink Technologies owned now by Motorola.

However, Nokia has something many do NOT know about – and to Nokia’s fault really. Its a complete & powerful solution, along with the E-Series can provide End to End solution against the RIM BES joggernaut. It’s called IntelliSync

First, lets have a few quotes on Nokia’s reluctance to use BlackBerry Connect further. Mobile Today sited an interview on the subject with Nokia UK MD Simon Ainslie.

RIM are a competitor and have done a reasonable job in a space that is traditionally ours, so it’s no great surprise that we see this as an opportunity to give consumers a proper choice on what email solution they want.

Our approach is to make email a mass-market proposition for everybody, not just for the corporate boardroom group of individuals where BlackBerry has established itself

I cannot help but feel Nokia is not pushing the corporate solution side of things too much. More on this with Intellisync momentarily.

With Motorola’s mobile division in shambles & termoil it doesn’t bode well for GoodLink to really push on to compete strongly against RIM’s BES solution, unless its pulled out of Motorola’s Mobile Division. Revenue there is depleting along with marketshare & fast!

Microsoft has a similar solution called System Mobile Device Center but its ONLY on Exchange over Windows Server & only for Windows Mobile Devices as its integrated into Active Directory, SQL, Exchange & Windows Server.

This gives Nokia’s IntelliSync Wireless Email, Nokia PC Suite Enterprise Edition, and … great poise to go head to head with RIM’s BES solution!

Nokia PC Suite Enterprise Edition is targeted specifically for business use. The IT administrators will download the software, customize it to fit to the corporate needs and deliver within the organization

. This is very similar to the Blackberry Desktop Manager installation as Redirector. Similar, yet not quite.

Nokia’s IntelliSync Mobile Suite has many components offering such a wide range of solutions that are even knew to me. Nokia IntelliSync Device Management:

Broad Operating System Compatibility includes Symbian, Windows Mobile, Palm, BlackBerry and Windows for laptops and desktops. Supported platforms: BlackBerry OS 3.7.1, 4.0.0, Palm OS 3.5 up, Symbian OS v7.0, v7.0s, v7.0sy, v8.0a, v8.1, v9.1, v9.2, Windows Mobile 2003, 5.0, 6.0, Windows 2000 and XP

– WOAH!

There is also Nokia Intellisync Application Sync offers

Nokia Intellisync Application Sync provides secure, mobile access to database-driven applications such as customer relationship management, enterprise resource planning, and supply chain management.

Strangely though, there is NO current support for anything S60-based?!! Nokia this is really powerful VERY comparable if not MORE powerful than RIM’s MDS component of BES.

Nokia Intellisync File Sync

Automatically delivers the most up-to-date business information to PCs and devices, and pulls content from remote devices to store it centrally.

The key powerful competencies here are Any LDAP Compatible source (Active Directory), Domino Authentication Internal/proprietary, NT domain, and also the security aspect Multiple encryption options (3DES, AES, SSL) – on point with BES thus far.

Nokia Intellisync Wireless Email (1)

enables employees to manage their schedules and activities and stay in touch with email from almost any mobile phone. They can download attachments, respond to meeting requests, and manage subfolders. Virtually all email and attachments are fully synchronized with the email server so nothing is lost, keeping communications safe.

And finally there is Nokia Intellisync Device Management; suffice it to say its on par with how the BES & IT Policy’s lock down a BlackBerry.

So if its so powerful a solution, why on EARTH doesn’t more people, nay business use this solution? Is it the pricing model, or that these are offered as separate solutions? If so then Nokia’s brass better take a serious look at a combined offering (separate from their IT hardware solutions of course) and really push for competition of IntelliSync against the current accepted solutions.

I’m curious if the IntelliSync Wireless Email is used internally with business executives alike and if its offered to consumers on trial via Nokia Email Beta?!!

Personally I’d like to have an in depth Q&A interview with anyone at Nokia privy to how this solution works – heck even a trial run on the E90 or the E71 in comparison to how other solutions work – not just to quantify & qualify features, yet also in hopes to help improve upon them and to excite Nokia into more E-Series solutions and taking IntelliSync to supremacy & success.

Footnotes:
(1) The Nokia IntelliSync Mobile Suite Server will synchronize with the following versions of groupware servers: MS Exchange 2003, 2007, Lotus Domino R8, R6.5, R7, Novell Groupwise 7.0 SP1. Of note Domino R8 is VERY powerful and offers so much collaboration suite of applications I’m curious what is transferable – RIM has made some serious deals with IBM lately in regards to R8 support down the road.

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Categories: BlackBerry, RIM
  1. Mike
    July 29, 2008 at 10:43 AM

    great article and great blog. do you mind if I link to this article from e71fanatics?

    Like

  2. Mike
    July 29, 2008 at 10:53 AM

    btw you might want to check out this article about nokia email…

    http://conversations.nokia.com/home/2008/07/nokia-email-ham.html

    Like

  3. Donny
    July 29, 2008 at 3:45 PM

    Sure man, anytime. Your original article inspired me to do some digging. I’m going to post a followup later tonight as Nokia HAS been pressing on … and something shocking with one of their partnerships which is slightly odd against the king of email. I’ve still must confirm the listings directly from the respective company’s and trying to find some more recent info regarding these.

    Like

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