Hello Mr Chen,
Thus far you’ve done a fantastic job of steering the BlackBerry good-ship in the right direction while fixing it’s wheels and tires. That said this ONLY helps the investors … but you’re forgetting that you and the rest of your team – not just the executives, directors and managers but EVERYONE still have a business to run that focuses on the “End to End Solution”.
That “End to End Solution” is broken in at least 2 areas while one remains operating efficiently and powerfully on all cylinders (BES). The two areas that are hurting are directly related to your sales of hardware and eventually cost of R&D/Deployment/Support Tiers for BES. These areas are the BB10 OS itself and the hardware.
I’ve been using BB10 off and on roughly 90% since launch here in Toronto on February 1st (Telus/Rogers/Bell Mobility where not prepared by the huge volume of demand initially). I know this OS inside and out both as a consumer and as a Jr. BES Administrator so I think there some things many fans, readers, and existing BBOS users are curious about and having a hard time transitioning. No this post is NOT about what is missing in BB10, it’s about what it fails at in delivering what is already there.
Browser. Please STOP touting this as the worlds fastest (desktop/mobile) and most powerful browser – it is NOT! Amongst all the imrpovements made in its rendering and performance it fails in one VERY important aspect should ANYONE consider BB10 an actual mobile platform …. BOOKMARKS!! Bookmarks live and exist SOLELY on the BB10 Browser itself! Sure you can share them via Remember/Evernote, Email, SMS, Twitter, BBM, or WhatsApp or anything else … BUT … it must be done 1 at a time! You CANNOT SYNC to the desktop (not even in BBLink), you cannot sync with IE, Safari, Chrome, or Firefox! Yet all your competitors, including MS Windows Phone platform has this ability to cross sync with at least 1 desktop browser!
BB10 Browser Issues:
– Cannot sync with any desktop browser, if it could with at least one major one we’d be on the right track!
– Cannot delete more than one bookmark at a time.
– No List view of bookmarks on New Tab Page!
– No ability to jump to the bottom of the page!
(yes I’d like to jump to the bottom of pages of blog articles to join into conversation at times)
– Running two browsers at once MUST be of the same or higher OS version; Arrrgh!
Let me show you what happens when you use the internal BB10 browser on any OS version, and mistakenly install (side-load) another BB10 version that is sourced from a lower version … quite funny actually.
^ Sure I don’t expect everyone to be side loading the core native BB10 applications but some of us just love to use more than one 😉 (Say run all tabs incognito, while another BB10 browser run unabashed).
UI Home Screen:
Please for god sack make the home screen rotate in landscape!! Get modern will you BlackBerry! Many of us BB10 users are dying to use this on the desktop via Mini-HDMI to HDMI connection to LCD’s with Bluetooth Mouse and Keyboard.
Also while you’re at it BlackBerry, make the BB10 in 10.2.x and in 10.3 especially natively accept gestures used by glasss trackpads (think of Apple’s magic trackpad, a thing of futuristic beauty! Until you make one of your own at least not restrict those of us with slim pickings for ability to use gestures in BB10 via bluetooth connected trackpads! For heavens sake!
There is a lot more such as Button placements in BB10 Browser, apps with Close buttons at the very TOP of the screen – makes absolutely no damn sense because almost EVERYONE using a smartphone or even a feature phone holds it from the botton to the middle NOT AT THE TOP!! so their thumbs have to stretch to the top which isn’t great for one hand holding with those of us with girly-man hands (genetics not my fault!)
So BlackBerry … start USING your smartphones internally by ALL staff … day IN and Day OUT! completely with no access to a computer for both personal and work and only THEN will you see the errors of your ways to make this BB10 OS sublime for ALL potential users!
Sometimes, as a user you may come across something in a mobile smartphone that you just wonder WTF where the internet development team was thinking when they missed something, well, just so obvious to you.
Unfortunately I’m not a developer, but I have tested a cell phone on an entirely new network months before launch, thoroughly and brought many issues to the providers attention, so I have an affinity to the attention to detail when I actually do test a product.
However, sometimes features cannot be implemented in a brand new product, built from the ground up entirely new. Considering there must be a team of considerable size internally to BlackBerry that should’ve at least noticed this, brought it to the development or product managers attention maybe it could’ve been implemented in the first two updates that have already come to pass for BB10.
When viewing a phone number in the BlackBerry® Browser the phone number is not displayed as a hyperlink and is not click-able. The phone number appears as text.
During testing, you mean to tell me that nobody internally in BlackBerry, actually visited a public website to load a contact number? I understand since a alpha/beta device a company does NOT want the public to know their testing new products before an official announcement is made. As such most public sites will be restricted or forbidden from anyone allowed to test to even goto – since developers had restrictions when they initially received their DevAlpha BB10 devices, this would follow suit, yet the browser was fully functional, along with the User Agent String not yet defined until the last 40 days before January 30 launch of the Z10. So … nobody found this issue?
This article – KB27690 – lists the resolution and workaround as such listed below.
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
Manually copy and paste the phone number into the phone application.
BlackBerry, you do know the internet, the web as it is, has many CSS stylesheets, frames and such that would make copy & paste on a smartphone – with a REAL browser (not some mobile crap) – a little less user friendly right?
BlackBerry … please fix this amongst adding other features to the next major update – please, pretty please?